- I'm really impressed with the Deliveroo app. Not sure if it is because the Foodpanda Roadrunner app has set such a low bar that any app that doesn't go blank at random times gets an A. What I liked about the Deliveroo app is the following:
- Clean and simple main screen - just a button that says "Go online", and with a heat map of the area. You can change your zone easily, and what's great is that when you swipe up you get to see upcoming fee boosts - this helps in making quick decisions on when to go online.
- The Earnings tab shows very clearly your day's, week's and month's earnings, though I was a little confused with the use of "orders". Stacked orders are counted as 1 order, with X orders in it, so I'm still not sure if a stacked order with two pickups from the same restaurant count as 1 order or 2 orders?
- When at the restaurant you can do a hard press on the order and the order number will fill the screen. This is to aid when communicating the order number to the restaurant.
- Overall I like the simplicity of the app. No app issues so far for me.
- Somehow I always end up in the Bukit Timah area. The distances of each delivery I was assigned to are definitely longer than what I've been doing for Foodpanda. On average I cycle for about 2.7km per delivery, and that's not counting the distance I traveled to get from the previous customer location to the new restaurant. Though I'm not complaining about the long distances, I'm not a fan of the Bukit Timah area because of the large junctions, one way streets, and hilly roads. What's more, after each shift I had to ride at least 20 to 30 min back home.
- There is no penalty for rejecting orders, which is a luxury coming from the Foodpanda platform, where you get penalise for rejecting orders and sometimes due to safety reasons, like heavy loads. For Deliveroo, you just indicate the reason why you rejected the order. I like that.
- I've been tracking the Pay Per Hour (PPH) and Pay Per Delivery (PPD) rates and so far it looks like Deliveroo is first with average of $18.54 per hour and $9.03 per delivery. The chart below shows an average in the rates from all the platforms I've done so far. I will keep monitoring.
- I feel a little calmer delivering for Deliveroo I think because there's no long wait at McDonald's, unreasonable heavy loads from Pandamarts, and randomly putting riders on break. It just feels more democratic compared to Foodpanda.
So those are my initial thoughts. I'm thinking of trying out different zones in the coming months, with both Foodpanda and Deliveroo. More updates soon. Be fun, be crazy, love life.
❤️ Bernie
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